Orders & shipping

Returns and refunds

Other

If your question is about an order, please mention your order number, or the serial number number located at the bottom of the device (e.g S12345).

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Open Funk

Orders, shipping & returns

Are the glass jars safe to use?

Are the parts in contact with food BPA-free?

What materials are in contact with food?

Health & safety

Control

Where can I find the serial number?

Interface

What power does the motor have?

Does re:Mix come with a Swiss plug?

Specs

Cleaning the body

Cleaning the blades head

Cleaning

Where can I find the open-source files of re:Mix?

Does does re:Mix' power compare to Nutributtlet or Vitamix?

Are there any independent reviews of re:Mix?

Do you offer spare parts?

What is included in the main re:Mix package?

Can I recieve your newsletter in another language?

The re:Mix user guide

Assembly guide, Bill of Materials & Technical Documentation

Open-Source documentation

Downloads & links

re:Mix

What can I blend with re:Mix?

Can I blend soups 🍲 with re:Mix?

Can re:Mix blend nuts 🥜 frozen fruits 🍓 or ice cubes 🧊 ?

Can I grind coffee ☕️ with re:Mix?

Where can I find food recipes?

Tips for making nut butters

Useful tips for blending

How to pick the right jar

Can I make ice cream using frozen fruits in my mixer?

How to make hummus

How to make smoothies

How and what to blend

Which jars work with re:Mix?

Are you planning to make re:Mix compatible to other kinds of jars?

Does re:Mix work with Weck jars?

Jar library: 🇩🇪 Germany

Jar library: 🇫🇷 France

How can different jars fit on the same device?

Do the jars come with a lid?

Can I also use conventional retail jars?

Are glass jars included in the package?

Where can I find jars compatible with the re:Mix blender?

Jars

Do you offer local repairs in Berlin?

re:Mix not starting or having issues running

Blades head is leaking

Blades head doesn't fit on jars anymore

Liquids spilled unto the device

Products damaged during transportation

Other issues

Issues

How to exchange back and front panels

How to exchange the pins of blades head's pins

Repair guides

Issues & repairs

Can I change my shipping address?

What countries do you ship to?

Are you planning to ship to the US or outside the EU/CH anytime soon?

What is the shipping policy of Open Funk?

Are customs duties included in the final price?

Is VAT included in the final price?

How can I get an invoice for my order?

Do you offer local pickup?

How can I determine if my order is ready for pickup?

What should I do if my order does not go through?

How can I check the status of my order?

What is Open Funk's refund policy?

How can I return my re:Mix?

How to pack your order for return

What is your return policy for faulty blenders?

What is Open Funk's warranty policy?

What costs are covered in the final price?

What forms of payment does Open Funk accept?