If your question is about an order, please mention your order number, or the serial number number located at the bottom of the device (e.g S12345).

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Open Funk

Open Funk Help Center

How can I contact Open Funk?

re:Mix user guide

Does re:Mix come with a Swiss plug?

What is the use of the Funk mode?

Start here

What can I blend with re:Mix?

Useful tips for blending

What power does the motor have?

How can different jars fit on the same device?

How to pick the right jar

Which jars work with re:Mix?

Are you planning to make re:Mix compatible to other kinds of jars?

Does re:Mix work with Weck jars?

Can I also use conventional retail jars?

Do the jars come with a lid?

Are glass jars included in the package?

Where can I find jars compatible with the re:Mix blender?

What is Open Funk's refund policy?

How can I return my re:Mix?

How to pack your order for return

What is the shipping policy of Open Funk?

Are customs duties to Switzerland included in the final price?

Are you planning to ship to the US or outside the EU/CH anytime soon?

What countries do you ship to?

Can I change my shipping address?

Is VAT included in the final price?

How can I get an invoice for my order?

What should I do if my order does not go through?

How can I check the status of my order?

Do you offer local pickup?

Do you offer local repairs in Berlin?

How can I determine if my order is ready for pickup?

Can I change my order?

What forms of payment does Open Funk accept?

What is Open Funk's warranty policy?

What costs are covered in the final price?

What happens if products got damaged during transportation?

What is your return policy for faulty blenders?

Frequently Asked Questions

re:Mix Not Starting or Having Issues Running

How to Replace the Speed Knob/Rotary Switch

Replacing Front and Back Panels

re:Mix Blades Head Disassembly Guide

Open-Source documentation

Do you offer spare parts?

Blades head is leaking

Assembly guide, Bill of Materials & Technical Documentation

Repair & Troubleshooting

How can I clean the blades head?

Cleaning the body

How does re:Mix handle food spills?

Cleaning and maintainance

What materials are in contact with food?

Using jars safely

Are the parts in contact with food BPA-free?

Are the glass jars safe to use?

Safety and Health

All articles

Categories

Frequently Asked Questions

Repair & Troubleshooting

Cleaning and maintainance

Safety and Health