If your question is about an order, please mention your order number, or the serial number number located at the bottom of the device (e.g S12345).

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Open Funk

Open Funk Help Center

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How can I contact Open Funk?

re:Mix user guide

Does re:Mix come with a Swiss plug?

What is the use of the Funk mode?

What can I blend with re:Mix?

Useful tips for blending

What power does the motor have?

How can different jars fit on the same device?

How to pick the right jar

Which jars work with re:Mix?

Are you planning to make re:Mix compatible to other kinds of jars?

Does re:Mix work with Weck jars?

Can I also use conventional retail jars?

Do the jars come with a lid?

Are glass jars included in the package?

Where can I find jars compatible with the re:Mix blender?

What is Open Funk's refund policy?

How can I return my re:Mix?

How to pack your order for return

Are you planning to ship to the US or outside the EU/CH anytime soon?

How can I get an invoice for my order?

What costs are covered in the final price?

Are customs duties to Switzerland included in the final price?

Do you offer local pickup?

Do you offer local repairs in Berlin?

What happens if products got damaged during transportation?

How can I determine if my order is ready for pickup?

Is VAT and customs included in the final price?

What is Open Funk's warranty policy?

Can I change my shipping address?

What should I do if my order does not go through?

How can I check the status of my order?

Can I change my order?

What forms of payment does Open Funk accept?

What is the shipping policy of Open Funk?

What countries do you ship to?

Frequently asked questions

re:Mix not starting or having issues running

Blades head is leaking

How to replace the front and back panels

How to disassemble the blades head

How to replace the rotary switch

Ordering spare parts

Open-source: Assembly guide, bill of materials & technical documentation

Repair & Troubleshooting

How to clean the blades head

How to clean the mixer body

Cleaning & maintainance

What materials are in contact with food?

Using jars safely

Are the parts in contact with food BPA-free?

Are the glass jars safe to use?

Safety & health

All articles

Categories

Frequently asked questions

Repair & Troubleshooting

Cleaning & maintainance

Safety & health