If your question is about an order, please mention your order number, or the serial number number located at the bottom of the device (e.g S12345).

🇫🇷

🇬🇧

🇩🇪

Open Funk

<div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div><i class="material-icons">attach_file</i> <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/MNVgn6mnkKN21j8B/hc/MdAV17qgZr6ZWgaX/2026060209-5b4d1259-78cd-4e9b-ad89-d66bf0c4564b-the%20remix%20user%20guide_v_1_2.pdf" target="_blank" rel="noopener noreferrer">The reMix user guide_v_1_2.pdf</a> <span class="gorgias-file-attachment__span-size">1.7MB</span></div><i class="material-icons gorgias-file-attachment__close-icon">close</i></div><p><br></p>

re:Mix user guide

re:Mix blender

Which jars work with re:Mix?

How can I clean the blades head?

What materials are in contact with food?

How can I contact Open Funk?

Frequently asked questions

Start here

What can I blend with re:Mix?

Useful tips for blending

Are the parts in contact with food BPA-free?

What is the use of the Funk mode?

What power does the motor have?

Does re:Mix come with a Swiss plug?

How does re:Mix handle food spills?

How can different jars fit on the same device?

Do the jars come with a lid?

Can I also use conventional retail jars?

Are glass jars included in the package?

Where can I find jars compatible with the re:Mix blender?

Does re:Mix work with Weck jars?

Are you planning to make re:Mix compatible to other kinds of jars?

How to pick the right jar

Are the glass jars safe to use?

Using jars safely

Jars

re:Mix Blades Head Disassembly Guide

Open-Source documentation

Exchange back and front panels

Cleaning the body

re:Mix not starting or having issues running

Do you offer spare parts?

Blades head is leaking

Assembly guide, Bill of Materials & Technical Documentation

Care & repair

What is Open Funk's refund policy?

How can I return my re:Mix?

How to pack your order for return

What is the shipping policy of Open Funk?

Are customs duties to Switzerland included in the final price?

Are you planning to ship to the US or outside the EU/CH anytime soon?

What countries do you ship to?

Can I change my shipping address?

Is VAT included in the final price?

How can I get an invoice for my order?

What should I do if my order does not go through?

How can I check the status of my order?

Do you offer local pickup?

Do you offer local repairs in Berlin?

How can I determine if my order is ready for pickup?

Can I change my order?

What forms of payment does Open Funk accept?

What is Open Funk's warranty policy?

What costs are covered in the final price?

What happens if products got damaged during transportation?

What is your return policy for faulty blenders?

Orders

re:Mix user guideUpdated a month ago