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Blades head is leakingUpdated 14 days ago

The blades head should never leak. Here's how to find the cause and usually fix it yourself.

Why it happens

The blades head can get damaged, or its locker can come loose, if it is:

  • put in the dishwasher
  • washed or soaked in hot water
  • used with food above 40°C
  • worn after a lot of use

To find the cause, follow these steps:

1. Screw the jar in tightly

Tighten the jar in the blades head all the way, like closing a lid as tight as it goes.

2. Tighten the locker

Hold the blades head firmly, grip the locker with the unlocker and turn it clockwise until it's fully closed. The first time may take a bit of strength. If your blades head has a pin, put it back in its position, as shown in the disassembly guide.

3. Check the silicone seal

Did you open the blades head for cleaning? Check that the 4 large rings of the silicone seal face the metal plate of the blades.

Test with water first before blending food again.

4. Still leaking? Check exactly where it comes from.

Turn the blades head over and look where the water comes out:

Under warranty?

Contact us with your order number and a short video of the leak.

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